At Blackinkgraphics.com we have set out some guidelines related to our shipping policies and have defined them as accurately as possible.  Shipping times may vary depending on the contents of your order. Blackinkgraphics.com will only ship an order once it is 100% completed. Blackinkgraphics.com does not ship partial orders unless requested by the customer, at which time additional shipping charges may apply. If you need your order by a specific date, it is important to contact us by phone so that we may assist you. Once you have placed your order, it is important to log into your Blackinkgraphics.com Account page to review your order status, expected ship date, order updates and order history. Blackinkgraphics.com does not guarantee ship dates as delivery times are subject to change. All shipping times are based on our Monday through Friday business hours. Shipping Charges are non-refundable.

Back Order:

Occasionally media/films will not be available for immediate production and will be on back order. Graphics needing backordered media/films will ship as soon as possible after production. 

International Orders:

Please be advised that your country may impose duty fees, or other taxes based on the product origin and/or value. These fees and taxes are based on your country’s import policy, and may be imposed in addition to the purchase price and shipping/handling fees collected by us prior to shipment. All such fees and taxes are the sole responsibility of the recipient and any and all charges incurred by Blackinkgraphics.com will be charged to the customer. Blackinkgraphics.com is not responsible for such fees/taxes on returned items. If you are concerned about possible additional charges, please contact your local Import/Customs authority for more information. All charges, sales, returns, and exchanges will be calculated in US dollars. Blackinkgraphics.com is not responsible for fluctuations in currency value. International customers are responsible for understanding their country’s international buying laws, and should be aware that all international purchases are subject to additional brokerage, duty or tax fees that are collected at the time of delivery unless otherwise noted by Blackinkgraphics.com. Blackinkgraphics.com is not responsible for these charges as we have no affiliation with tax systems set forth by international countries. If the consignee/receiver refuses to pay these additional charges at the time of delivery, Blackinkgraphics.com will instruct the shipping carrier to abandon the package. Abandoned packages are destroyed at the shipping warehouse at your local pick up facility. Blackinkgraphics.com will not be held responsible for any abandoned packages due to these circumstances.

Free Shipping Policy:

Free Shipping On Orders $50 and Up:
Items marked with a ‘Free Shipping On Orders $50 and Up’ logo may qualify for free standard ground shipping to the contiguous United States (48 states), and Canada for most orders with a value greater or equal to $50.00 USD. Oversized products and direct ship products are excluded from this offer unless otherwise noted.

Order Review:
Your order is currently under review by our Billing Department and we may contact you if additional information is needed to process the order. Once the review is complete your order will be submitted for processing.

Processing Error:
There is a payment discrepancy on your order that may have been caused due to an order revision or payment problem. The Blackinkgraphics.com Billing will contact you to resolve the issue. Once payment is confirmed your order will be processed.